Before your visit, review the service checklist and any extras selected during booking. Clear clutter from the surfaces and rooms being cleaned, set aside valuables and fragile items, and keep pets safely contained away from the work areas. Routine supplies and equipment are provided; discuss special product requests before your visit.
Provide your arrival plan and entry instructions in your booking details. If we cannot enter, we will contact you and wait up to 15 minutes. If access still cannot be arranged, the late-cancellation terms apply.
To reschedule, reply to your booking email at least 24 hours before arrival. Your deposit can be moved to an available appointment.
With at least 24 hours’ notice, you may receive a full deposit refund or move the deposit to a new appointment. For cancellations with less than 24 hours’ notice, reasonable unrecovered scheduling costs may be retained up to the deposit amount; any remainder is refunded. Appointments without a deposit have no additional cancellation fee.
Approved refunds are initiated to the original payment method within 5 business days. Bank processing times vary.
If you have a concern after a visit, email flamencoscleaningco@gmail.com with your appointment date and the areas involved. We review concerns under the terms of your booking.
Questions? Call or text (609) 451-1643, daily 7 AM–8 PM. Review the total, service scope and applicable payment or review requirements before confirming your booking.
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Call or text (609) 451-1643 Daily 7 AM–8 PM
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